Overseeing the customer service process.
· Resolving customer complaints brought to your attention.
· Handling customer concerns and complaints in a timely manner.
· Establishing a positive rapport with all clients and customers via phone.
Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels,
and other travel emergencies.
Job Types: Permanent, Full-time, Fresher
Salary: ₹12,000.00 – ₹26,000.00 per month
Schedule:
– Day shift
– Night shift
▶️ Document Verification Executive
🖊️ Amaron Software
📍 Bengaluru
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