Simplify360 is now a Nextiva company, a leading cloud communication platform. Together, Nextiva and Simplify360 will enable businesses to offer end-to-end connected and engaging customer experiences on every channel.
Simplify360 is the leading Digital Customer Experience Platform based in India. Simplify360 uses AI and automation to enable 5,000+ global businesses to seamlessly deliver world class CX and support across multiple channels, including email, live chat, social media, online reviews and e-commerce.
Since day one, Nextiva’s vision has been to bring together all communication channels into a single stream of conversations with productivity, customer and contact management, and collaboration tools. No more wasted time toggling between multiple applications – Nextiva keeps teams productive and connected with customers, colleagues, and vendors from wherever they are in the world.
Build Amazing – Deliver Amazing – Live Amazing – Be Amazing
Job Summary
We are looking for a highly skilled Desktop Support Specialist to join our IT Solutions team. In this role, you will be responsible for ensuring that our end-users have a positive experience with their technology, including desktops, laptops, printers, and mobile devices. Working in a fast-paced, dynamic environment with a team of dedicated IT professionals, you will play a critical role in providing our end-users with the tools and resources they need to perform their jobs effectively.
Key Responsibilities
Core Values for IT Solutions
Qualifications
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