– Handle Inbound and Outbound calling for customer service.
– Identify and assess customers’ needs to achieve satisfaction.
– Build sustainable relationships and trust with customer accounts through open and interactive
– Communication.
– Provide accurate, valid, and complete information by using the right methods/tools.
– Handle customer complaints, provide appropriate solutions and alternatives within the time limits
– Conduct follow-ups to ensure complete resolution of issues.
– Keep records of customer interactions and process customer accounts.
Job Type: Full-time
Salary: From ₹14,500.00 per month
Benefits:
– Paid sick time
Schedule:
– Day shift
Supplemental pay types:
– Performance bonus
– Quarterly bonus
– Yearly bonus
Ability to commute/relocate:
– Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
– Higher Secondary(12th Pass) (Preferred)
Language:
– Hindi (Preferred)
– English (Preferred)
▶️ Customer Care Executive (CCE)
🖊️ Pratham Automobile
📍 Vadodara
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