Our client is into integrated products and services that combine cutting edge technology with deep sector expertise across our business units –E-Governance, Energy & Utilities, Public Safety & Disaster Management, Smart Cities, Software Services and IT Services
Head- IT Infrastructure & IT Services
The role requires a very strong appreciation of various IT stacks including Servers, Networks, Security, Data center as well as SMAC.
The Practice Leader will work with sales, delivery, operations and partners / vendors to address the business, operational and technical requirements of the customers.
He / She is required to work and collaborate closely with peers across practices to create leading edge, innovative solutions for the customers which align technology with business. The ideal candidate is expected to be versatile who will handle practice development, pre-sales function, customer interactions, technical delivery ownership, willingness to learn emerging technologies and build industry leading solutions.
This is a leadership role with the successful candidate comfortable working with customers technically and commercially to delivery high quality IT Services on time and on budget.
The team once set up will have Solution Architects, Pre sales Consultants, IT engineers and Implementation Consultants across various technologies within the team and extended organization.
Position Details & Responsibilities:
1. Own and execute plans to achieve order booking and revenue goals for the practice
2. Define Road Map for Technology related to IT infrastructure and IT Services, defining strategy/Process & Solution Offerings
3. Strategize on Technology areas under the practice; Identification and management of Key Alliances. This is a very crucial element cutting across the entire IT stack with specific focus on Server, Network, Data center, Cloud, Information Security and other IT infrastructure elements. 4. Responsibilities include but not limited to Assist in all phases of the sales, pre-sales, practice development and delivery processes. Support in identifying, pursuing, closing sales opportunities, including proposal creation and presentation is required.
5. Define & drive competence development for the practice working along with BU’s, Delivery team, support team and HR.
6. Estimate the project/solution development effort and resource requirements to put together a competitive bid mindful of cash flow requirements.
7. Develop best practices for IT Practice and manage relationship with clients, vendor eco-systems and all the internal stakeholders
8. Project management ability to push projects over the finish line with sound planning and persistent execution; will understand how to align resources, seek the input of key constituents, and manage others to achieve desired results. 1
Key skills and experience 1. Bachelors in an engineering or business discipline is a must.
2. 10-18 years experience in IT infrastructure or professional services will be an advantage.
3. At least 5-10 years in IT infrastructure practice or alliances in IT with at least 3-5 being in a customer facing sales/alliances role is required.
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