JOB ROLE :
– Handling personalized service requests of customers.
– Generation of timely business MIS.
– Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
– Coordination with CPC/RPC/Investment desks for account opening of customers.
– Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
– Developing and maintaining banking relationships with a select group of high net worth customers
– Excellent communication skills with customer service orientation
– Courteous and polite.
– Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
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