Job details
Salary
₹8,946 – ₹16,000 a month
Job Type
Full-time
Qualifications
– Higher Secondary(12th Pass) (Preferred)
– Total work: 1 year (Preferred)
– Customer service: 1 year (Preferred)
– English (Preferred)
– Hindi (Preferred)
Full Job Description
Job description
Responsibilities
– Greet and direct customers.
– Provide accurate information (e.g. product features, pricing and after-sales services)
– Answer customers’ questions about specific products/services.
– Conduct price and feature comparisons to facilitate purchasing.
– Cross-sell products.
– Ensure racks are fully stocked.
– Manage returns of merchandise.
– Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
– Inform customers about discounts and special offers.
– Provide customer feedback to the Store Manager.
– Stay up-to-date with new products/services.
Requirements and skills
– Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
– Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
– Familiarity with consumer behavior principles.
– Knowledge of inventory stocking procedures.
– Basic math skills.
– Track record of achieving sales quotas.
– Excellent communication skills, capable of building trusting relationships.
– Ability to perform in fast-paced environments.
– Flexibility to work various shifts.
– High school degree.
– BSc in Marketing or related field is a plus.
Job Type: Full-time
Salary: ₹8,946.11 – ₹16,000.00 per month
Schedule:
– Flexible shift
Ability to commute/relocate:
– Thane, Maharashtra:
Reliably commute or planning to relocate before starting work (Required)
Education:
– Higher Secondary(12th Pass) (Preferred)
Experience:
– total work: 1 year (Preferred)
– Customer service: 1 year (Preferred)
Language:
– English (Preferred)
– Hindi (Preferred)
Speak with the employer
+91 9082111860
Application Deadline: 14/03/2023
Expected Start Date: 15/03/2023
Hiring Insights
Application response rate: 78%
Hiring 2 candidates for this role
Job activity
–
▶️ Customer Service Representative
🖊️ Lofa
📍 Thane
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