Overview:
As a Production Specialist or Agent, you have the complete knowledge of activities, procedures and tools in your own job. You are responsible for meeting individual productivity and quality targets with focus on personal growth and development.
Roles & Responsibilities:
– Meeting SLA Targets, as per the defined targets
– Updates himself/herself regularly with Company policies on Information Security Management System
– Ensure adherence to legal & regulatory requirements as applicable to the nature of work
– Ensure adherence to Customer’s policies and procedures
– Cooperate with Compliance and Security officers with Security Investigations
– Access rights compliance
– Is responsible for meeting individual productivity and quality targets with focus on personal growth and development
Qualifications:
Minimum Class 12 Pass
Mandatory Skills:
Has complete knowledge of activities, procedures and tools in their own job.
Good Process knowledge
Additional Skills:
Good to have
– Prior experience in the required domain
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