AccQdata is a USA-based medical billing company. We are in expansion mode and looking for a young and dynamic AR caller responsible for communicating with USA insurance companies.
Duties and Responsibilities:
– Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
– Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
– Record after-call actions and perform post-call analysis for the claim follow-up
– Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiry are resolved at the first point of contact
– Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client’s systems, interpret explanation of benefits received, etc prior to making the call
– Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments
Knowledge preferred for potential candidates:
– Accounts receivable follow-up/denial management for US healthcare customers
– Fluent verbal communication abilities/call center expertise
– Knowledge of Denials management and A/R fundamentals will be preferred
– Willingness to work continuously in night shifts
– Basic working knowledge of computers.
– Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. We will provide training on the client’s medical billing software as part of the training.
– Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
– We are hiring fresh graduates as well as experienced resources
Company Benefits:
– 5 Days working
– Fix working Hours
– Achievable targets
– Paid Birthday Leave
– Friendly Environment
– Mediclaim for employees
Education Requirements:
*A Bachelor Degree is a must.*
*Fluent in English*
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 – ₹18,000.00 per month
Benefits:
– Food provided
Schedule:
– Night shift
Supplemental pay types:
– Yearly bonus
Work Location: One location
▶️ AR Caller – Night Shift (USA Voice Process)
🖊️ AccQData
📍 Ahmedabad
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