Responsibilities
Handle many inbound and outbound calls to customers and clients.
Identify the needs of customers resolve issues and provide solutions.
Upsell other products wherever possible.
Ensure you follow the customer service script provided by the company for uniformity.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance targets and customer queries.
Job Type: Full-time
Salary: ₹20,000.00 – ₹22,000.00 per month
Schedule:
– Day shift
Ability to commute/relocate:
– Whitefield, Bengaluru, Karnataka:
Reliably commute or planning to relocate before starting work (Required)
Education:
– Bachelor’s (Required)
Language:
– Tamil (Required)
– English (Required)
Speak with the employer
+91 8884230240
▶️ Tamil Customer Care Executive
🖊️ Teleperformance
📍 Whitefield
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