Job Description:
The key responsibilities are to understand Client requirements and suggest suitable solutions through our services maintain a good relationship with the Clients and build the existing database.
Responsibilities:
– Regular follow up on leads.
– Understand Client requirements and suggest suitable solutions through our services.
– Responsible to handle inbound calls and regular follow up on leads assigned.
– Address all the issues / grievances of customers and provide the right customer experience.
– Carrying out market research.
– Maintain daily, weekly and monthly report.
– Co-ordination with the team.
Skill and Competencies required:
Functional
– Business Knowledge Process Knowledge
– Wellness Product Knowledge
– Customer Orientation
– Language skills English / Regional language
– Telemarketing / Selling Skills
– Basic computer skills MS Excel, Word
Behavioural
– Values Integrity / Honesty / Respect
– Communication Oral & Written skills / Listening
– Executive Presence
– Business / Telephone Etiquette
– Influencing Skills
– Ability to manage stress
– Willingness to learn
Job Type: Full-time
Salary: ₹12,500.00 – ₹25,000.00 per month
Schedule:
– Morning shift
Ability to commute/relocate:
– Nehru Place, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
– Higher Secondary(12th Pass) (Required)
Experience:
– Technical support: 1 year (Preferred)
– tele sales: 1 year (Preferred)
– total work: 1 year (Preferred)
Language:
– Hindi (Preferred)
– English (Preferred)
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