Job details
Salary
₹21,000 – ₹24,000 a month
Job Type
Regular / Permanent
Qualifications
– total work: 1 year (Preferred)
Full Job Description
We are looking for a Female Guest Relation Executive with experience in Hotel as GRE / Receptionist. Main duties –
– Provide upscale guest service experiences for clients throughout their stay
– Ensure clients are properly greeted upon their arrival
– Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
– Coordinate luggage collection and storage
– Oversee check-in and check-out procedures, including reservations and financial transactions
– Promptly address guests requests, like in-room dining
– Actively listen to and resolve complaints
– Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
– Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
– Inform clients of our hotel services, including breakfast and dining options
– Promote all hotel amenities, conveniences and programs offered
– Manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures
– Appraise teams performance and produce regular reports
– Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience
– Examine daily duties, assign tasks and check on progress
– Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings
– Recommend local tourist spots, including places to dine, shop and sight-see
– Establish friendly relationships with regular hotel clients
Note : – ** Immediate joiners preferred.
Females with experience as Front Office Executive in Hotel Industry need to apply.**
Job Type: Regular / Permanent
Salary: ₹21,000.00 – ₹24,000.00 per month
Schedule:
– Flexible shift
Supplemental pay types:
– Overtime pay
Ability to commute/relocate:
– New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Experience:
– total work: 1 year (Preferred)
Expected Start Date: 10/01/2023
Hiring Insights
Hiring 1 candidate for this role
Job activity
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