Job details
Salary
₹10,086 – ₹22,000 a month
Job Type
Full-time
Regular / Permanent
Qualifications
– Higher Secondary(12th Pass) (Preferred)
– total work: 1 year (Preferred)
– Customer service: 1 year (Preferred)
– English (Preferred)
– Hindi (Preferred)
Full Job Description
– MUST HAVE TELUGU,HINDI,ENGLISH FLUENT COMMUNICATION
– Answer incoming calls from customers / inquirers.
– Make outbound call basis job requirements. (Campaign calls, Tele marketing, Database calls etc)
– Assist customers with requests for information, complaints, making appointments, and resolving issues.
– Answering telephonic and e-mail inquiries in a timely manner.
– Maintain and update customer / patient related information in MIS report.
– Furnishing health care practitioners details regarding availability & booking consultations.
– Meet personal targets and work towards meeting team targets.
– Maintain records of the conversations with the customer and analyze the data.
– Write and submit timely reports on performance, targets, and customer queries.
Required skills and qualifications.
– Strong written and verbal communication skills.
– Ability to communicate calmly and diplomatically with customers, co-workers, and visitors.
– Keen attention to detail, especially involving checking forms and documents for proper information.
– Working knowledge of Microsoft Office Suite or similar software.
– Proficient in customer service.
– Ability to build positive relationships with customers.
– Knowledge of healthcare customer care skills.
– Active listening and comprehension skills.
Job Types: Full-time, Regular / Permanent
Salary: ₹10,086.00 – ₹22,000.00 per month
Schedule:
– Day shift
Ability to commute/relocate:
– Hyderabad, Hyderabad – 500033, Telangana: Reliably commute or planning to relocate before starting work (Required)
Education:
– Higher Secondary(12th Pass) (Preferred)
Experience:
– total work: 1 year (Preferred)
– Customer service: 1 year (Preferred)
Language:
– English (Preferred)
– Hindi (Preferred)
Work Location: One location
Speak with the employer
+91-XXXXXXXXXX
Expected Start Date: 16/12/2022
Hiring Insights
Hiring 4 candidates for this role
Job activity
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