Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.
We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.
Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
Process Overview*
Retirement Services is a backend process, the team supports 401(K) account maintenance of large corporate houses listed with Merrill Lynch. Process involves hardship claims document review, record keeping, account reconciliation and related research work through regular interaction with LOB and plan sponsors.
Job Description*
Entry level individual contributor position where the incumbents key responsibilities may include operational support and reviewing/processing transactions in Operations. Possesses communication, problem solving and general PC skills.
Responsibilities*
Ensure quality service and effective support for the assigned functions, internal and/or external business partners and customers by following established procedures. Receives general guidance and direction. Incumbents would be Graduates / Post Graduates with 0-24 months of work experience in current role.
Requirements*
Education*
University Degree
Certifications If Any
NA
Experience Range*
0-24 months of total experience with Financial or banking Industry & sound knowledge of Investment and Retirement products
Foundational skills*
Financial or banking Industry & sound knowledge of Investment products
Desired skills
Hand on experience in Transaction Processing, Reviewing Transactions calls, underwriting etc. Average verbal and written communications skills in English. Highly motivated, able to work independently, self starter; and problem/solving/analytical. Additionally should have good knowledge of MS Excel & PowerPoint
Work Timings*
Flexible Shift ( 16:30-4.30)
Job Location*
CHN
Job Band:
H8
Shift:
Hours Per Week:
45
Weekly Schedule:
Referral Bonus Amount:
0