Hexaware Technologies Looking for  Assiatant Manager/ Manger _ Quality Analyst @ at Chennai Full Time

Job DescriptionRoles and ResponsibilitiesAssisting process owners in managing their processes by doing metric management.Helping them identify areas of opportunity and working towards improving the same.Using improvement methodologies (Six Sigma )& RCA techniques.Required to be able to communicate with different stakeholders effectively.Devise and establish a process quality procedures, standards and specifications.Desired Candidate ProfileMust be from Telecom or International voice/ Non Voice domainMust be a GraduateMinimum 2 years as an Team Lead Quality or Assistant Manager Quality AnalystShould be open to rotational day shifts/Weekly offsShould be well versed with the QC ToolsSig Sigma certification will be an added advantageManage team and allocate responsibilitiesConduct regular audit checks and daily governanceShould be comfortable to relocateMust be from Customer support backgroundSalary is not a constraint for the right candidate.Contact person: Logeshwari – 7358550***Note: Interested candidate please forward your resume to Lo********r@he*****e.comPlease Note : candidates from manufacturing, Automobile, Testing or technical background Kindly don’t apply. This opening is for BPO industry. Job ClassificationIndustry: BPO / Call CentreFunctional Area: Customer Success, Service & Operations, Role Category: OperationsRole: OperationsEmployement Type: Full timeEducationUnder Graduation: Any GraduatePost Graduation: MBA/PGDM in Any SpecializationContact Details:Company: HEXAWARE TECHNOLOGIES LIMITEDLocation(s): Chennai

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Keyskills:  

quality analysis
Team Leading
qc tools
Quality Monitoring
process quality