Salary ₹8,086 – ₹26,714 a month job type full-time
Qualifications
Higher secondary(12th pass) (preferred)
Customer service: 1 year (preferred)
Hindi (preferred)
English (preferred)
Full job description
1Manage large amounts of inbound calls in a timely manner
2Able to manage customer relationships over calls
3Need to collect as many as referral leads and provide them to internal teams
4Follow communication – scripts- when handling different topics
5Identify callers- needs, clarify information, research every issue and provide solutions and/or alternatives
6Build sustainable relationships and engage customers by taking the extra mile
7 keep records of all conversations in our call centre database in a comprehensible way
8Meet personal/team qualitative and quantitative targets
Requirements :
1Track record of over-achieving quota
2Strong phone and verbal communication skills along with active listening
3Familiarity with crm systems and practices
4Customer focus and adaptability to different personality types
5Ability to multi-task, set priorities and manage time effectively
Job type: full-time
Salary: ₹8,086.00 – ₹26,714.00 per month
Benefits:
Cell phone reimbursement
Food allowance
Schedule:
Day shift
Morning shift
Ability to commute/relocate:
Vikaspuri (near sr nagar metro), hyderabad, telangana: reliably commute or planning to relocate before starting work (required)
Education:
Higher secondary(12th pass) (preferred)
Experience:
Total work: 1 year (preferred)
Customer service: 1 year (preferred)
Language:
Hindi (preferred)
English (preferred)
Hiring insights
Hiring 2 candidates for this role
Urgently hiring
Job activity
Employer reviewed job 4 days ago
Posted 11 days ago
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