Job Name : Customer Experience
Salary : 20000 – 22000 a Months
Exp: 0 – 2 years
Company Name : Kotak Mahindra
Location : Thane, Maharashtra
Qualification : Graduation
Language : English/Hindi
Job Info –
Job Role
- Responsible for managing a team/ teams of professional Customer Experience Officers in a challenging and customer driven environment
- Ensuring strict adherence to service and quality benchmarks, and world class service experience for customers
Job Description
- Minimum 4 to 5 years of relevant experience in cross selling of financial products and at least one year in managing a team.
- Experience of handling various service/sales related campaigns.
- Good communication skills
- Leadership skills
- Thorough overall understanding of banking
- Anticipates, understands and addresses the changing needs of customers.
APPLY NOW – https://rb.gy/chozmq